Are you scanning on a simulator, emulator or device connected to a coorporate network? You may need to request access to the below URLs for axe DevTools Mobile to properly authenticate and push scans to the dashboard.
axe DevTools Mobile will need HTTPS Access to the following servers
- axe-mobile-backend.deque.com: Central database server
- auth.deque.com: Authentication server
Verify you have access to the server by running
curl https://axe-mobile-backend.deque.com/health in a terminal window.