Captions are incorrect or inadequate
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captions-inadequate
Rule
Captions MUST provide a complete and accurate description of all dialogue, speakers, and important background sounds.
Background
People who are deaf cannot hear the audio of multimedia (audio-video) content. In order to give people who cannot hear access to the information conveyed by the audio content, synchronized captions must be provided. The captions must include all essential dialogue, identify the speakers, and describe all essential sound effects. People who are deaf can read the captions while watching the video.
How to Fix
Fix this issue by ensuring that the captions provide a complete and accurate description of all dialogue, speakers, and important background sounds.