Captions are not available

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All live multimedia (video plus audio) events that contain dialogue and/or narration MUST be accompanied by synchronized captions.


People who are deaf cannot hear the audio of multimedia (audio-video) content. In order to give people who cannot hear access to the information conveyed by the audio content, synchronized captions must be provided. The captions must include all essential dialogue, identify the speakers, and describe all essential sound effects. People who are deaf can read the captions while watching the video.

How to Fix

Fix this issue by adding complete, accurate, synchronized captions to the multimedia content.