Support Services do not provide product docs
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en301549-support-services-no-accessibility-documentation
Rule
ICT support services MUST provide information on the accessibility and compatibility features that are mentioned in the product documentation.
Background
When Support Services do not provide information on accessibility features, people may not know they exist or how to turn them on.
How to Fix
Fix this issue by ensuring that information on the accessibility and compatibility features that are provided in product documentation associated with ICT are also provided by Support Service functions.