App does not preserve audio description data

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en301549-video-app-ad-track-not-preserved

Rule

Where ICT transmits, converts, or records video with synchronized audio, it MUST preserve audio description data.

Background

People who are blind cannot see the video portion of multimedia (audio-video) content. In order to give people who cannot see access to the information conveyed by video content it must have an accompanying audio description. The audio description must describe all important visual information such as scenes, important actions, text on the screen, facial expressions, etc. People who are blind can listen to the audio description while watching the movie and not miss important visual information.

How to Fix

Fix this issue by ensuring that the transmitted, converted or recorded video preserves the synchronization of the visual content and the provided audio description track.