CC and AD controls on wrong level

Rule

Where ICT primarily displays materials containing video with associated audio content, user controls to activate captions and audio description MUST be provided to the user at the same level of interaction (i.e. the number of steps to complete the task) as the primary media controls.

Background

People who need to use closed captions or an audio description track need to be able to find the controls to turn them on without hunting around the video player toolbar and submenus. In order to make these controls easy to find, they need to be at the same level as the main video player controls such as the play/pause button and volume controls.

How to Fix

Fix this issue by ensuring that user controls to activate captions and audio descriptions are provided to the user at the same level of interaction as the primary media controls (for example, the play/pause and volume controls).