How to Install axe® Assistant in Slack

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Purpose of this Guide

This guide explains how to install axe Assistant (generative AI chatbot) in the Slack application.

Who Should Read this Guide

This guide is intended for Slack Admin users of axe Assistant application. Only users with administrator privileges can install this application and should follow the installation process for each workspace.

Prerequisite

Ensure your organization has an active, paid subscription to the axe Assistant application before proceeding with the installation process.

Installing axe Assistant

This section allows you to install axe Assistant in the Slack application.

To install axe Assistant

  1. Open a new browser window and then type the URL https://axe.deque.com of the application in the address bar and click Enter. The axe Account home page is displayed.

    Slack Installation

  2. Click the axe Assistant Slack Install link under the axe Assistant Slack product card. The Slack home page is displayed.

    Slack Installation

  • Request to Install: Slack administrators can install the axe Assistant app without submitting the installation request. Users without admin privilege must submit an installation request which will then be approved by administrators.

  • Review Permissions: In this section, you can view the permissions granted in your workspace.

  1. On the top right corner of the Slack home page, select your organisation’s Slack workspace from the drop-down.

    By default, a workspace is pre-selected. Ensure that you are a member of the selected workspace, or select the specific workspace where you wish to add the app.

    Note: axe Assistant can be installed only in a workspace at a time. To install in multiple workspaces, follow the installation process for each workspace.

  2. Read the terms and conditions and then click Allow. You will be redirected to your team’s Slack workspace, where Slackbot displays the newly added axe Assistant app.

    Slack Installation

Enterprise Grid users should ensure to select the correct workspace in the Slackbot. If an incorrect workspace is selected, then they will receive an error message about the subscription status.