How to Install axe® Assistant in Slack

Your company must have an active, paid subscription to axe® Assistant.

Steps

1. Log in to axe Account

2. Open the axe Assistant Install Link.

3. Select your team's slack workspace from the dropdown menu.

Note: You can only install axe Assistant in one workspace at a time. If you wish to install axe Assistant in multiple workspaces, you will need to repeat the installation steps for each workspace.

4. Click "Allow" to accept the terms and conditions.

5. You will be redirected to your team's slack workspace and Slack will open up a chat with axe Assistant. Start chatting!

For Enterprise Grid Users

If you are using Slack Enterprise Grid:

• You'll need to repeat the installation process for each workspace where you want to use axe Assistant
• When chatting with axe Assistant, make sure to select the correct workspace where axe Assistant is installed. If you select a different workspace, you may receive an error message about subscription status.

Ways to interact with axe Assistant in Slack:

1. Send a message in axe Assistant DM
2. @axe assistant in any channel of your choice. Slack will prompt you to add axe Assistant to the channel.
3. Create a group DM with other people and add axe Assistant as a participant from the beginning.

Please note that:

1. You cannot @axe assistant in a chat with yourself
2. You cannot @axe assistant in existing private DMs (it cannot be added to conversations that already exist)