Impact Levels

Use this topic to understand about the end-user impact behind issues found in your scan results.

Blocker

Blocker impact issues are those issues that have very significant obstacles for people with disabilities. Users who depend on assistive technology are prevented from using the core content. Blocker impact issues should be addressed with the utmost priority as they prevent key experiences on core functionality from being completed.

Critical

Critical impact issues are those issues that have significant obstacles for people with disabilities. Users who depend on assistive technology can get frustrated while trying to access the content. Some content that is inaccessible may make the organization vulnerable to legal action. This results in the issue preventing the website from being used successfully.

Serious

This issue results in some barriers for individuals with disabilities but would not prevent them from accessing fundamental elements or content.

Serious impact issues are those issues whereusers with disabilities encounter some obstacles as a result of this problem, but it does not prevent them from accessing fundamental components or content. Serious issues may make the organization vulnerable to legal action. Users must ensure to address serious issues once they have taken care of critical issues.

Moderate

Moderate impact issues are those issues that result in lesser impact on users than serious issues. While your end-user may appreciate a fix or patch, it won't necessarily impact their ability to use or interact with the website.

Minor

Moderate impact issues are those issues that are like bugs that are difficult to replicate or occur intermittently. You can consider fixing these issues only if you find a low-risk solution.