Help
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- Online and In-Application Help: Several forms of help can be accessed from within the user interface of the axe Monitor® application.
- User Guide: On-demand online help in https://docs.deque.com/ (this documentation set) may always be accessed via the round, Need Help? (question mark (?) icon) option at the top right of the header area.
- Information Icons: In-application help is accessed via the round, blue (i) icon buttons, which may appear within a button label, to the right of a field or section throughout the user interface. When selected, these typically expand a section or cause a popup window to appear that displays instructional text, tips, or additional information.
Help Desk and Technical Support: There are several ways to contact Deque to get help with using axe Auditor®.
- Contact Us page: Contact Deque Today form
- Product/Service Support Form: Support Email Contact form
- Email Address: support@deque.com
- Telephone Number: 877-225-3932
- Service Hours: 9 a.m. to 5 p.m. EST
- Response Time: Within 1 (one) working day of receiving your email.