Understanding End-User Impact in Scan Results

Issue Impacts describes the experience that end-users face from a given issue found in your scan results.

Critical

Critical impact issues and pages are those issues and pages that have significant obstacles for people with disabilities. Users who depend on assistive technology may be frustrated while trying to access the content. Some content that is inaccessible may make the organization vulnerable to legal action. This results in the issue or page preventing the website from being used successfully.

Serious

This issue and page results in some barriers for individuals with disabilities but would not prevent them from accessing fundamental elements or content.

Serious impact issues and pages are those issues and pages where users with disabilities encounter some obstacles as a result of this problem, but it does not prevent them from accessing fundamental components or content. Serious issues or pages may make the organization vulnerable to legal action. Users must ensure to address serious issues and pages once they have taken care of critical issues.

Moderate

Moderate impact issues and pages have a lesser effect on users than serious issues. While end-users may appreciate a fix, these issues do not significantly hinder their ability to use or interact with the website.

Minor

Minor impact issues and pages are similar to bugs that are difficult to replicate or occur intermittently. Consider fixing these issues only if a low-risk solution is available.