Frequently Asked Questions
What is a 'Dimension'?
Dimensions are the ‘building blocks’ or the units are that you want in your report for trending, comparison and analysis. Dimensions provide a flexible and powerful way to organize your reporting, allowing your business units to focus on their unique accessibility goals. Admins in axe Reports can create Dimensions based on the different categories you may want to review your data.
How can I get administrator access to axe Reports?
Please contact helpdesk@deque.com to get administrator access for your organization.
What changes do I need to make if my organization has gone through a re-org?
To reflect the new organization structure on axe Reports, please reconfigure the Project Dimensions in alignment with your re-org.
What happens to the data once I delete a Project from the active list of Projects configured for axe Reports?
Once a Project is deleted, all associated Scans of the Project also get deleted along with the Project.
Who should I contact, in case of any questions or to report any issues?
Please contact helpdesk@deque.com in case of any questions or to report any issues.
How do I use the user management functionality within the axe Account Portal that allows one to add or remove users online and add multiple admins to help manage my account?
Please contact helpdesk@deque.com to take advantage of this functionality and manage your axe DevTools users online.
How do I access axe Reports from axe Monitor?
For successful data import, ensure that your axe Monitor Project is configured to send Scan information to axe Reports.
